CaseCracker has been committed to helping maintain the relationship that local dealers have with Police Departments and gives us the tools to make sales to departments all over our territory. Not only is CaseCracker state of the art and exciting to sell, but it also provides profit that we simply don’t see any more when we sell Police Department camera equipment.
The decision for CaseCracker over some of the other systems that we saw was that the company was so willing to work with us to be sure that we were in line with HIPAA standards.
We can interview and provide the recording to law enforcement and the District Attorney’s Office for evidentiary reasons. It’s a National Children’s Alliance standard that all interviews are recorded.
The single best thing about CaseCracker… It’s a tie between making the Detectives’ work so much easier and actually having no question about getting an interview admitted in court.
We have had absolutely no problems with support. Anytime we have needed anything, either there is somebody there or they get back to us very quickly.
CaseCracker is affordable, simple to use, and cuts down on frivolous complaints of misconduct. It is a great tool to present in court.
We’ve been video recording our interviews since 1995. Video recording is really important to us because it protects our detectives, it protects the integrity of the case and it protects the citizens of Boulder.
I think the best feature is its ease of use. From recording an interview to burning it to a DVD, I think someone with the smallest amount of computer “know how” can use the system easily. I also like the options the system gives you when it comes to reproduction of the interview.
Our previous recording system did the job in the basic sense…we really felt its limitations as [unlike CaseCracker] it was not purposely built for law enforcement.