We Are Proven
Over the past 12 years, more than 1,300 CaseCracker units have been installed worldwide in over 500 unique agencies. These agencies include local police and sheriff departments, state agencies, and several large federal agencies. Cardinal Peak has continued to enhance CaseCracker based on feedback from our customers. Along the way, we have stayed focused on the three key differentiators that set CaseCracker apart from other recording systems: CaseCracker is easy to use, CaseCracker is reliable, and CaseCracker is backed by great service.
We Value Customer Relationships
CaseCracker is backed by great technical support from a highly responsive and technical team. As a small, service-oriented company, we connect customers to a knowledgeable technical support engineer quickly–in fact, it is usually the support engineer who answers the phone. At larger companies, the caller is often forced to work through Tier I and Tier II support before getting to someone knowledgeable.