Technical Support

Our technical support team is located right here at our home office in Lafayette, Colorado. Whether you have a question about your CaseCracker interview room installation or need help troubleshooting, we are here to help! Give us a call, send an email, or submit your inquiry with the Support Contact form below.

Technical Support Area

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Contact Support

Our Support Team is available Monday-Friday from 8:00 AM to 5:00 PM Mountain Time.Please expect a reply from us within one business day.


Boulder PD
Brookline PD
We’ve been video recording our interviews since 1995. Video recording is really important to us because it protects our detectives, it protects the integrity of the case and it protects the citizens of Boulder.
Detective Chuck Heidel Boulder PD — Boulder, CO
The decision for CaseCracker over some of the other systems that we saw was that the company was so willing to work with us to be sure that we were in line with HIPAA standards.
Wendy Chase Director of Clinical Education — University of Connecticut
We have had absolutely no problems with support. Anytime we have needed anything, either there is somebody there or they get back to us very quickly.
Det. Larry Crapo Brookline Police Dept. —